Mary Benedicto <p>if you are not completely satisfied with your purchase, it may be returned within 28 days for a full refund, less the shipping costs, or for an exchange. we do not accept returns after 28 days from receipt of purchase. all orders requiring a return or exchange require prior approval by z’fina inc. we reserve the right to refuse delivery of any packages that do not have prior approval.</p> <p>to process an exchange or return, send the following information to, <a href = "mailto:info@zfina.com">info@zfina.com</a>:</p> <ul> <li type="square">customer's name</li> <li type="square">customer's mailing address</li> <li type="square">description of products for return or exchange</li> <li type="square">reason for return/exchange</li> </ul> <p>upon receipt of the above information, we will provide you with our shipping address and an exchange/return authorization number. items must be received by Z’fina within 10 days of receiving an exchange/return authorization number. please include a copy of the original invoice with your return or exchange.</p> <p>if your product has a manufacturing defect, Z’fina is happy to replace it for you. the shipping charge is waived for replacements.</p> <p>when shipping from outside of canada, please use regular post and not a courier company such as Federal Express or UPS as we cannot receive it due to customs charges incurred at our end.</p> 2007-04-07T17:59:06-04:00 return-exchange 26504 2007-04-07T17:59:06-04:00 13303 2007-04-07T18:07:49-04:00 <notextile> <p>if you are not completely satisfied with your purchase, it may be returned within 28 days for a full refund, less the shipping costs, or for an exchange. we do not accept returns after 28 days from receipt of purchase. all orders requiring a return or exchange require prior approval by z’fina inc. we reserve the right to refuse delivery of any packages that do not have prior approval.</p> <p>to process an exchange or return, send the following information to, <a href = "mailto:info@zfina.com">info@zfina.com</a>:</p> <ul> <li type="square">customer's name</li> <li type="square">customer's mailing address</li> <li type="square">description of products for return or exchange</li> <li type="square">reason for return/exchange</li> </ul> <p>upon receipt of the above information, we will provide you with our shipping address and an exchange/return authorization number. items must be received by Z’fina within 10 days of receiving an exchange/return authorization number. please include a copy of the original invoice with your return or exchange.</p> <p>if your product has a manufacturing defect, Z’fina is happy to replace it for you. the shipping charge is waived for replacements.</p> <p>when shipping from outside of canada, please use regular post and not a courier company such as Federal Express or UPS as we cannot receive it due to customs charges incurred at our end.</p>